Phoenix Urology of St. Joseph, Inc.
901 Heartland Road
Plaza 2, Suite 1800
St. Joseph, MO 64506
Patient Portal
(816) 232-8877
(800) 874-6279
(816) 232-1933

Visiting Us

Phoenix Urology

Please bring your insurance card, photo identification (driver’s license, passport, military ID, non-driver ID), and referral (if necessary) to each physician visit. Your insurance company may also require you to pay a co-payment at the time of your appointment. If you are a self-pay patient you will be required to pay $400 deposit towards your initial visit and each visit succeeding. You are fully responsible for payment of the co-pay, or self-pay deposit before any services are rendered.

On your initial or yearly visit please arrive 10 to 15 minutes early to complete or update necessary patient paperwork. Be prepared to share your medical history including your current list of medications (prescribed, over-the-counter and supplements including herbs), allergies you may have to any medications and a history of any medical issues and surgical procedures. This information will allow us to develop a treatment plan to meet your needs and coordinate with your present healthcare providers. To expedite this process you may print out and complete the patient forms in advance. Please visit Patient Forms and Information.

Mercury Surgery Center

We ask that you bring your current insurance coverage cards, photo identification (driver’s license, passport, military ID, non-driver ID) with you to each surgical procedure.

Preparing for Surgery

Please read all information at least 2-3 days prior to your surgery. Lab and testing must be completed at least one week prior to surgery unless otherwise instructed. For women, if there is a possibility you are pregnant, please notify the physician or nurse immediately.

A day or two before surgery, one of the Center’s nurses will notify you of the time we expect you to arrive. We reserve the right to change the time of arrival initially given to you. Please do not hesitate to ask any questions regarding your surgery at that time.

Our staff will instruct you whether or not to take any current medications prior to your surgery. It is important to follow these instructions carefully. Failure to do so may result in re-scheduling your surgery.

Leave all valuables at home, including watches, rings, jewelry, and money (except financial obligation). DO bring glasses as there is material for you to read and sign prior to surgery. DO bring photo identification. All jewelry and contacts must be removed prior to surgery.

You will need to arrange for an adult to drive you home after surgery and stay with you overnight. You WILL NOT be allowed to drive yourself home.

Day of Surgery

Please arrive promptly at the time the nursing staff instructed you to arrive. If you are delayed, please call.

Please bring any co-pay or financial agreement, which the business office staff discussed with you prior to surgery. Also, bring photo ID to help prevent identity theft.

Wear comfortable, loose fitting clothing. The nursing staff will discuss any other clothing recommendations with you individually.

You will need to change into a gown, which we will provide. You will need to remove contact lenses, dentures and any prosthesis.

Please limit visitors to 2 persons due to limited waiting room space. We ask that one family member stay in the center during surgery for any immediate issues/concerns and talk with the physician.

Following Surgery

After surgery, you will be transported to the Recovery Area where nurses will closely monitor you until you are ready to go home.

When you are fully awake, your family will be notified of the approximate time of your discharge. Of course, time of discharge will vary according to the type of surgery, but most patients are discharged 1 – 3 hours after surgery.

It is perfectly normal to feel discomfort at the surgical site. You may also experience some drowsiness or dizziness and/or nausea, depending on the surgery/anesthesia you received and your reaction to it.

At Home After Surgery

You and your caregiver will receive specific instructions for care at home. Should you have any questions regarding these instructions or if any problems arise, please feel free to contact the Center at any time.

For the first 24 hours following surgery, do not engage in strenuous activities. Do not drink any alcoholic beverages, drive, or make any critical decisions. Some procedures may limit your lifting, pushing and pulling for as much as 6 weeks.

A nurse from the Center will call you within a day or two to check on how you are recovering at home.

We will ask you to complete a questionnaire about the care you received at the Center. Your comments will enable us to identify any problems and help us to continue to improve our services.

For more information, please visit Mercury Surgery Center, LLC.